Privacy Policy

Last updated: January 15, 2024

1. Introduction

Glorious One Love ("we," "us," or "our") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email, phone number, address)
• Health and medical information relevant to your sessions
• Emergency contact information
• Payment and billing information
• Session preferences and special requests
• Communication history and correspondence

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Providing and personalizing our healing services
• Processing bookings and payments
• Communicating with you about appointments and services
• Ensuring your safety during sessions
• Improving our services and website
• Sending newsletters and educational content (with your consent)
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent: We may share information when you explicitly authorize us to do so
• Service providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, website hosting)
• Legal requirements: We may disclose information when required by law or to protect our rights and safety
• Emergency situations: We may share information with emergency contacts or medical professionals in urgent situations

5. Health Information Protection

We treat your health and medical information with the utmost care and confidentiality. This information is:

• Stored securely using industry-standard encryption
• Accessed only by authorized personnel
• Used solely for providing safe and effective healing services
• Never shared without your explicit consent, except in emergency situations

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure data storage and backup procedures
• Employee training on data protection practices

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our website functionality
• Provide personalized content and recommendations

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Restriction: Request limitation of how we process your information
• Objection: Object to certain types of processing
• Withdrawal of consent: Withdraw consent for marketing communications

9. Marketing Communications

We may send you newsletters, educational content, and promotional materials related to our services. You can:

• Opt-in to receive marketing communications
• Unsubscribe at any time using the link provided in our emails
• Contact us directly to update your communication preferences

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

12. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain accurate business records

When we no longer need your information, we will securely delete or anonymize it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

15. Complaints

If you believe we have not handled your personal information appropriately, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.